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WHY TSG?
Since 1994, TSG has been delivering an unmatched balance of industry experience and stability.
As other carriers come and go, TSG continues to prove we are here to stay. Through our dedicated commitment to exceptional customer service, we have achieved an industry-leading market share in USA and Canada wholesale Voice Origination and termination service and an industry-leading retention rate in excess of 99 percent.
TSG is the nation’s leading “wholesale only” IP network and VoIP solutions provider. With FCC and 48 State Regulatory compliancy, and a robust and redundant nationwide network, TSG stands poised to deliver you reliable, high-quality, and competitively priced carrier services.
Our network is 2N+2, which allows for total reliability. Architecture and surpassed relationships ensure that all network traffic can be passed at any time under all conditions. Our reliability strategy is supported by all software and hardware equipment built in pairs. This allows for load balancing and fail-proof network infrastructure. We understand that when it comes to a company’s communications service stability and confidence is of up most importance. Fully-meshed, nationwide digital voice network. TSG’s proprietary network, which has provided greater-than-toll-quality voice to thousands of satisfied customers, will enable you to deliver high-quality calls to your end-customers.
Decades-long telecommunications experience and sterling reputation. With over 60 years of collective industry experience and an impeccable reputation for service and quality, the TSG Carrier Services team has the knowledge and expertise required to ensure that your business needs are successfully met.
Size, scale, and volume. We are carrying over 3 million calls per day of traffic on our network; clearly, your peers trust us to originate and terminate large volumes of traffic on their behalf. Shouldn’t you?
Fast, streamlined turnaround. We understand that time-to-market is everything. With this in mind, we offer you streamlined turnaround time, call testing, and easy provisioning to get you up and running quickly. Many of our carrier customers have been amazed at being turned up within 1 business day!
Service focus: With 24/7/365 support, we can offer you the peace-of-mind that uptime and reliability are maximized and your customers’ experience optimized.
Financial stability: How many Carriers do you know that have $0 in debt obligations and are fully funded and have been cash flow positive since 1994? You can rest easy that TSG is no fly-by-night operation that is here today but gone tomorrow; we’re in it for the long-haul !
You can count on TSG !
Local: TSG is headquartered in Boston, MA we are co-located with Level (3) Communications in 35 Data centers around the USA all staffed with onsite engineers 24x7x365 and local sales and account manager support. We also maintain 3 "Super POPS" in Boston, Chicago and Seattle for true geographic diversity.
Established: Entering the market in 1994, TSG has grown to become a specialist in wholesale markets, while operating cash flow positive since 2004 and maintaining a record 56 consecutive quarters of EBITDA growth.
Trusted: TSG has thousands of business clients relying on us to keep their systems and data available, including Verizon Business, Sprint and Powernet Global.
Proven: At TSG, we can prove that our services are working for you. We offer our clients detailed call reports to help them monitor their applications and systems performance.
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